Frequently Asked Questions
Everything you need to know about shopping with Infa Group
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between different collections.
Which payment methods do you accept?
Infa Group accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products ethically sourced?
Sustainability and ethics are core to Infa Group. We partner only with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials.